Privacy Policy
Plain-language version: we collect the minimum we need, we never sell your data, and you're always in control.
1. Overview
This policy explains how AXOGENT LIMITED OÜ ("Axogent", "we", "us") handles information when you visit our website, contact us, or work with us. We believe privacy is a feature, not a checkbox, and we design our systems to collect as little as possible.
2. Information we collect
We only collect what we genuinely need:
- Information you give us: your name, email, company, and project details when you submit a contact form or email us.
- Usage data: anonymized, aggregate analytics about how the site is used (pages viewed, approximate region), to help us improve it.
- Communications: records of correspondence so we can respond and keep context.
We do not collect special-category personal data, and we never ask for it through this site.
3. How we use information
We use the information above to:
- Respond to your enquiry and provide our services;
- Improve our website and the way we work;
- Send occasional updates, only if you opt in, and you can unsubscribe at any time;
- Meet our legal and contractual obligations.
4. How we share information
We do not sell your personal data, ever. We share information only with trusted service providers who help us operate (for example, email and analytics tools), and only to the extent they need it. All providers are bound by data-processing agreements. We may disclose information where required by law.
5. Cookies & analytics
We use a small number of cookies and privacy-respecting analytics to understand site usage in aggregate. We do not use advertising trackers. You can disable cookies in your browser without losing core functionality.
6. Security
We protect your information with encryption in transit and at rest, strict access controls, and regular reviews. No system is perfectly secure, but we treat your data with the same care we apply to our own production systems.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these, just email us and we'll respond promptly, without making it difficult.
8. Data retention
We keep personal data only as long as necessary for the purposes described here, or as required by law. Contact enquiries that don't become projects are deleted within 24 months.
9. Contact us
Questions about this policy or your data? Email privacy@axogent.com or reach out via our contact page. We're happy to help.